Privacy and protection are very important to us. Therefore, the purpose of this
information we gather online about you when you visit the ZAAP.com
Web site or others that we may have or will establish in the United States; how we may use that information;
whether we disclose it to anyone; and the choices you have regarding
our use of; and your ability to correct, that information. These privacy
policies are directed at U.S. residents. Non-US visitors
are subject to the laws that govern that country in regards to privacy
and the collecting of personally identifiable information (PII).
By using our site, you consent to the collection and use of information
reflected on this page so that you are always aware of the information
we collect and how we use it.
check back periodically.
What information do we collect?
The information we collect on our Sites generally falls into the
following two categories: Personally Identifiable Information and
Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that
lets us know the specifics of who you are. The Personally Identifiable
Information we collect when you use our Site may include your name,
mailing address, phone number, e-mail address, credit card number,
expiration date, login names and passwords. We request Personally
Identifiable Information when you order a product or service. It will
be clear when you are on a part of our Sites that require personal
information, because we will ask you for it and you will have a choice
about how we use that information.
Non-Personally Identifiable Information: This refers to information
that does not by itself identify a specific individual. The
non-personally identifiable data we collect when you visit our Sites
may include the Uniform Resource Locator ("URL") of visiting our Sites,
which pages you visit on our Sites, which URL you next go to, which
browser you used to come to our Sites, your Internet Protocol ("IP")
address, and any search terms entered on our Sites. This Policy also
to collect this data.
We do not connect the Personally Identifiable Information and
Non-Personally Identifiable Information we collect on our Sites.
Why We Collect Your Information
Our primary goals in collecting information are to provide customers
with superior service and to provide all visitors a smooth, efficient,
and personalized experience while using our Sites. For example, if you
purchase products or request information on our Sites, we use your
Personally Identifiable Information to fill your order or provide the
requested information. We use Non-Personally Identifiable Information
on an aggregated basis to analyze customer behavior to help us
understand how visitors use our Sites and to measure interest in the
various pages. We use this information to improve the content of our
Sites, to make our Sites easier to use, and to customize our
How We Use Your Information
We gather and use information in a number of ways, including the
Surfing: We collect certain Non-Personally Identifiable
Information when you visit our Sites or click on banner ads for our products and services. We collect this information to help run our
Sites more efficiently, to gather broad demographic information, to
monitor the level of activity on our Sites, and to evaluate the
effectiveness of our advertising.
Ordering: We collect Personally Identifiable Information
when you purchase our products and services. We collect this
information to deliver your order, to obtain payment, and to
communicate with you about your order.
Product registration: We collect Personally Identifiable
Information when you register your ZAAP.com software product online. We keep
this information for reference if you later request customer service
and we use the information to personalize that service.
Technical support: We may collect certain information when
you request technical support for our products. This
information is necessary to identify your systems, understand the
configuration of the products, diagnose your questions, and provide
Contact information: If you contact us, we may keep a
record of your correspondence or comments, including Personally
Identifiable Information, in a file specific to you. We use this
information to help us provide better service in the event you contact
Sharing Your Information
We do not sell, trade, or rent to others the Personally Identifiable
Information we collect online. When we engage third parties to
perform services on our behalf, we will require them to observe the
From time to time, we may be required to provide Personally
Identifiable Information in response to a court order, subpoena, or
government investigation. We also reserve the right to report to law
enforcement agencies any activities that we in good faith believe to be
unlawful. We may release certain Personally Identifiable Information
when we believe that such release is reasonably necessary to enforce or
apply our Terms and Conditions or to protect the rights, property, and
safety of others and ourselves.
ZAAP.com or its related entities could merge with or be acquired by
another business entity or their respective assets could be acquired.
Should such an acquisition occur, you should expect that we would
share some or all of your Personally Identifiable Information to
continue serving you and other users of our Site.
We will not use or share the Personally Identifiable Information
collected on our Sites in ways unrelated to the purpose for which you
provided the information, including those described above, without
providing you a choice whether to permit any such unrelated uses.
You can access, review and/or correct all your personally identifiable
information that we collect online and maintain by following the
procedures described above. We use this procedure to better safeguard
your information. You can correct factual errors in your personally
identifiable information by sending us an email request that credibly
shows error. To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting access or
Accessing and Changing Your Information
We seek to ensure that your information and preferences are
accurate and complete. If you have registered your software product or
created personal profiles online, you may access and change your
information by submitting a request by e-mail on our form at Information and Support. If you change
your mind and wish not to receive further marketing communications from
us, let us know by submitting your "opt-out" choice by e-mail using the same form
Information and Support and we will do all
we can to honor your request. All e-mail communications from us, such
as newsletters, tell you how to stop receiving them. Please follow
these instructions if you no longer wish to receive the e-mail
A "cookie" is a small data file transferred by a Web site to your
computer's hard drive. We send cookies when you surf our Sites, make
purchases, or request information. Accepting the cookies used on our
Sites does not give us access to your Personally Identifiable
Information, but we can use the cookies to identify your computer. The
aggregate information collected permits us to analyze traffic patterns
on our Sites. This can enable us over time to provide you with a better
experience on our Sites by improving the content and making it easier
to use. For example, cookies can keep track of what you have selected
to purchase as you continue to shop and allow you to enter your
password only once on pages where a logon is required.
Most browsers automatically accept cookies, but you can usually refuse
cookies, or selectively accept certain cookies, by adjusting the
preferences in your browser. If you turn off cookies, though, there may
be some features of our Sites that will not be available to you and
some Web pages may not display properly. You can find information on
popular browsers and how you can adjust them to control cookies at the
following Web sites:
Microsoft Internet Explorer:
Use of Third Party Media and Research Companies
We do not run third-party ads on our Sites except where shown. We may also
occasionally use third-party media and research companies to place ads for us on
other parties' Web sites. When users view Web pages where our ads
appear, our online media and research companies may place cookies on
the user's computer. These cookies allow the companies to recognize the
computer when it is used to return to that site. In this way, our
online media and research companies may compile information about ads
viewed and the general content of the pages where the ads appear. Over
time, this information permits these companies to deliver ads that they
believe will be of most interest to the user and to minimize the
repetition of ads you see. The cookies placed by these companies do not
access or collect any Personally Identifiable Information or enable
individual users to be identified. The data is collected exclusively
for use in our marketing and research. We do not have
access to the cookies that may be placed by the online media and
research companies. If you want to prevent these companies from sending
and reading cookies on your computer, you will need to visit each
company's Web site and request that you be removed from its system.
Protecting Your Information
We acknowledge your trust, and remain committed to protecting the
information you provide us. To prevent unauthorized access, maintain
accuracy, and ensure proper use of information, we have employed
physical, electronic, and managerial processes to safeguard and secure
the information we collect online.
Links to Other Websites
Parts of our Sites contain links to third-party Web sites for your
convenience and information. If you use these links, you may have to
leave our Sites. When you access another Web site, even one that may
contain one of our logos, please understand that we do not control the
content and are not responsible for the privacy practices of that site.
We suggest that you carefully review the privacy policies of each site
practices of those Web sites linked to our Site. These other sites may
send their own cookies to users, collect data, or solicit personal
Changes to this Policy
If there are changes or additions to the terms of this Online Privacy
Policy, we will post those changes here so that you will always know
what information we collect online, how we use it, and what choices you
have. Please be sure to check this page before proceeding to use our
Sites. Regardless of any changes we make to our Online Privacy
Policy, we will always use your Personally Identifiable Information
in accordance with the version of the Policy in place at the time
you provided your information, unless you give your express consent for
us to do otherwise.
If you have any questions or concerns about our use of your
e-mail on our web site form
Information and Support.